Avtex Blog: News and tips on technology solutions

Category Archives: User Experience

CSS: Weird inline-block behavior

In CSS, inline-block is an odd animal — neither inline, nor block. Further, it comes with its own set of rendering rules that can sometimes lead to unexpected results. Take the following example: http://jsfiddle.net/aSzaE/ We have three nearly identical rows. Each consists of two inline-block divs sitting next to each...
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Social Media in the Contact Center-part 2

My previous post on this topic focused on the ability to queue Social Media posts into the contact center.  This post will focus on providing a mobile application for your customers to contact you.  The world of apps is growing everyday.  Most companies have the need or the desire to...
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